"Does your problem come in red, orange, black, or blue?"
Chris Hare asks that question in an article posted in edutopia, and goes on to suggest effective ways of communicating and engaging with what she identifies as four differing "Angry Bird" personality types: Red Birds, Orange Birds, Black (or Bomb) Birds, and Blue Birds.
For each personality type, she describes the type, suggests how best to communicate with the, and also suggests modes of communication they appreciate.
It's an interesting and informative read. Here's the link to the article: